One of our advocates can listen to your concerns and assist you with having your voice heard and considered by your social worker. If you are still not happy with the social worker’s decision, an advocate can help you to
Children and Youth
You should call the Children’s Helpline right away. Call 310-1234 (no area code), or dial 0 from any phone in B.C. to call the operator and ask for the Children’s Helpline. The Rep can help children and youth in B.C.
Contact us to learn more about youth agreements and how they work. We can help you figure out why you were not eligible and can help you talk to the people who made the decision so they know how you
The Rep can’t step in and change a decision that has been made about you, but we can help you get your views heard and considered with the people who can make those decisions. You have a right to live
One of our advocates can help you by requesting that the social worker answer your question as soon as possible. The advocate will make sure that the social worker explains the decision, will help you to understand the answers to
If you are unhappy where you’ve been placed, the Rep’s office can help you think of ways to solve a problem you may be having in your group home or can help you have your voice heard if you want
When you turn 19, you are no longer considered a child in care and you cannot typically live in a group home for children in care. One of our advocates can help provide information and discuss your options as you
It might be possible for you to stay with your foster family, but each young person’s situation is different. The Rep can help you figure out what is going on and can help you make sure the people making decisions
Each region has staff known as “dispute resolution consultants” who listen to complaints and help resolve issues. You can find out how to contact the dispute resolution consultant for your region by asking your foster parent or caregiver, or by
No. Any child or youth can contact us and talk to someone who will determine if we are able to assist you.
As a child in care, your rights include the right to participate in social and recreational activities if available and appropriate, and according to your abilities and interests. Contact us to learn more about the rights of children and youth
A social worker within the Ministry of Children and Family Development will need to assess your situation to determine the reasons why you do not want to return home. If it is not safe for you to return home, the
Parents and Caregivers
Part of the Representative’s role is to ensure that the programs and services in place are meeting the needs of children and youth in B.C. She has the authority to monitor and review these services and make recommendations for change
First, discuss your concerns with the team leader. If the problem persists, each region has a Dispute Resolution Office you can call to submit a formal complaint. Contact us for information, advice, and support on the process.
Social workers and team leaders have busy workloads and it may take them a while to get back to you. Be sure to leave them a voice mail, indicating the urgency of your call and when you called. If you
For matters before the court, you need to engage a lawyer to assist you. Our advocates cannot act as lawyers or give legal advice. We may be able to help you in other matters relating to the removal, however, such
If your daughter is under 24 years of age and in a care facility, she may be receiving a service designated under the Representative for Children and Youth Act. Contact us and someone will be able to assess the type
If your concern is about your child being abused in foster care, contact your child’s social worker or call the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development Office for assessment
If you feel a child is in danger and requires protection, please call the Children’s Help Line at 310-1234 (or dial 0 and ask the operator to connect you) from anywhere in B.C. (no area code needed) to get help
If you are not satisfied with the outcome of the dispute resolution process, you have the option of taking your complaint to the Office of the Ombudsperson. Contact us for more information and assistance in using this process.
Custody and access situations are not designated services under our legislation. You should obtain the services of a lawyer in any legal matters. We may be able to refer you to other agencies that could assist you.
Under our legislation, the Office of the Representative for Children and Youth cannot assist in custody and access situations. You would need to talk to your legal counsel regarding how to get your son’s voice heard in court. We may
If you have a concern about your children’s safety, contact the Children’s Helpline at 310-1234, or by dialing 0 and asking for the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development
You may feel like you are not being heard, or may feel unsupported in your community. You may not be aware of the different types of services and supports available to you. The Rep’s Office works closely with the government
Jennifer Charlesworth has been the Rep since October 2018. She works to make sure that the rights and opinions of young adults with developmental disabilities as well as children and youth in B.C. are valued first and foremost in decisions
Advocacy is helping someone have their voice heard and making sure their rights are respected.
Any information gathered about you is confidential. While most of the Rep’s advocacy services are done over the phone, advocates can also come and meet you in person.
Advocates are there to act on your behalf. The Rep’s Office doesn’t work for a Ministry or Community Living BC – it works for you.
The Rep and his staff work to make sure young adults who are eligible to access Community Living BC services get the help they need. They listen to you and make sure your rights are respected whenever a decision that
You will be connected to a youth and young adult advocate who will listen to your situation and your needs. They can offer you support, assistance, information, and advice, as well as coach you to have a voice with decision-makers.
You can have a family member, friend, support worker or someone else you trust with you when you call the Rep. Otherwise, you can have that person call the Rep for you. For the fastest result, it is best to